At CosyLiving.store, we believe your home should be your sanctuary—and your data should be treated with the same level of care. This policy describes how we collect, process, and protect the information you provide while browsing our collection of premium home furnishings.
1.1 The Information We Gather
To curate the perfect home shopping experience, we collect:
- Personal Identifiers: Name, shipping address (including floor/gate details for large furniture delivery), email, and phone number.
- Environmental Preferences: Data regarding the rooms you are furnishing, your preferred aesthetic styles, and past order history.
- Technical Insights: Metadata regarding your interaction with our site, including device type and geolocation (to optimize shipping estimates for different provinces in Pakistan).
- Payment Credentials: We do not store full credit/debit card numbers. All payments are processed through secure, encrypted third-party gateways.
1.2 Our Commitment to Data Stewardship
We use your data exclusively to:
- Facilitate Logistics: Coordinating with specialized furniture couriers to ensure your items arrive safely.
- Enhance Comfort: Recommending furniture pieces that match your previous decor choices and home layout.
- Support: Maintaining accurate records for warranties on furniture and home decor items.
1.3 Secure Storage and Sharing
We maintain a “No-Sale” policy regarding your data. Your information is only shared with partners essential to your order, such as courier agencies, warehouse management teams, and our dedicated customer care concierge. We employ high-level TLS encryption to prevent unauthorized access.
1.4 Your Rights
You possess the right to request a summary of your collected data or to opt out of marketing communications. Please direct all privacy inquiries to privacy@cosyliving.store.